SERVICE WARRANTY

100% Satisfaction Guarantee

You have 3 days to inspect work. If we missed an area, we will return to spot clean it. We also guarantee our process and detergents will never damage your siding, roof, or plants. If if is determined they caused damage, we will pay to repair or replace it.**

Our Service Warranties

ROOF CLEANING

2 years

On shingle roofs (all types), we warrant & guarantee fungus, mold, mildew, and algae will not return for up to 2 full years after the date of service. If black streaks return, we will clean it at no additional charge. This applies to the treated areas only. For example, if you elected to have a half-roof cleaning (typically north/shady sides), this would not apply to the south/sunny sides.

Warranty does not extend to lichen, moss, or other types of staining not caused by GleoCapsa Magma cynobacteria. Warranty does not apply to metal, tile, or non-shingle roofs.

HOUSE WASHING

6 months

On house siding (vinyl, hardie-board, composite board, & solid painted wood), we warrant and guarantee that fungus, mold, mildew, and algae will not return up to 6 months after the date of service. If mold or mildew return, we will clean it at no additional charge. This applies to the treated areas only. For example, if you elected to have only 2 sides of the house cleaned (typically north/shady sides), this would not apply to the south/sunny sides.

Warranty does not extend to pollen, dirt, clay or paint splatter, nor other non-organic staining*. Warranty does not apply to Stucco or Synthetic Stucco/EIFS siding, nor stained wood.

FENCE STAINING

2 years

On fence staining, we guarantee our work is free from defects for 2 full year from the date of service. If stain or paint has failed on fence, and it is determined to be our fault, we will re-stain affected areas at no additional charge (this may mean performing “touch up” work.)

To be eligible, all prep work (pressure washing, soft-washing) must have been completed by Aqua-Nomics.

Warranty covers labor only. If determined that the stain product failed prematurely, this must be addressed to and by the stain/paint manufacturer.

Warranty does not cover bottom 18" of boards touching the ground, which may get hit by weed eaters and clay splatter -- considered normal “wear and tear”. Warranty also excludes rotted boards, where stain does not typically adhere to.

Warranty does not cover color fading from sunlight, rain, and other acts of nature.

DECK STAINING

1 year

On deck staining and painting, we guarantee our work is free from defects for 1 full year from the date of service. If stain or paint is chipping or failing, and it is determined to be our fault (the applicator), we will re-stain affected areas at no additional charge (this may mean performing “touch up” work.)

To be eligible, all prep work (pressure washing, soft-washing, and/or sanding) must have been completed by Aqua-Nomics. This warranty covers labor only. If determined that the paint or stain used failed prematurely, this must be addressed to and by the stain/paint manufacturer.

Warranty does not cover bottom 18” of posts touching the ground, which may get hit by lawn mowers, weed eaters, and clay splatter -- considered normal “wear and tear”. Warranty also excludes rotted boards, where stain does not typically adhere to.

Warranty does not cover color fading from sunlight, rain, and other acts of nature.

* Only applies to services done within scope of work listed. Does not apply to bronze-level service; Also does not apply to stain treatments; stain treatment is not a part of normal Soft-washing or Pressure Washing services. Many stains, such as clay, oil, paint, and gutter “tiger striping”, become too embedded in the underlying surface to remove completely. Stain treatment services are listed separately on quotes, and we make “best effort” to clean these stains.

** We take every precaution to protect plants. In rare cases, however some plants or flowers may brown or wilt slightly from a chemical reaction -- typically only ones that are young or weak. With proper watering and time, they almost always grow back. As such, we ask that you allow foliage 60 days to re-bloom. We are also not responsible for replacing plants which were already brown or dead prior to our service.